© 2019 by Not Just For Anyone

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Return & Refund Policy

 

Thank you for shopping at Not Just for Anyone.  We truly hope that you be delighted with your purchase, but if for any reason you are not entirely satisfied with your purchase, we're here to help.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Personalised or bespoke products

 

Unless there has been an error on our part, or the item you purchased is defective or damaged, we cannot accept returns on 'personalised' or ‘bespoke’ items, as these cannot be sold to anyone else. Our website is designed to give customers every opportunity to check all input/personalisation details and dates.

 Please check all details you input carefully. 

 

 

Returns

 

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Simply email us at info@notjustforanyone.co.uk indicating
- which item(s), your reason for returning the item, and whether you are seeking a replacement or refund.


If the item is returnable under our returns policy terms and conditions, we will issue you with a returns address . 

This returns policy does not affect your statutory rights.

 

Return costs

 

The costs of returning goods will be paid by you (unless the item is damaged/faulty), in which case please include a postage receipt and we will refund this amount.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

For item(s) returned to us within 7 days of delivery within accordance with these terms and conditions, a refund or replacement will be processed by us within 14 working days of receipt of the returned items.

A refund will be made in the same form of payment that was used to make the initial purchase.



 

Contact Us

 

If you have any questions on how to return your item to us, please contact us.